What to Expect

Conveniently located around the corner from Bowling Green’s historic Fountain Square Park you will find our green awning blowing in the breeze over State Street above our doors. Parking downtown can be a challenge, but not here at Better Hearing Centers. Our deluxe size parking lot is cornered by State street and Spring Alley just outside our side windows, and is reserved strictly for our valued patients. If you or a loved one requires special accessibility, we have installed a ramp in order to make our clinic a place where everyone can arrive comfortably and safely.

Walking through the doors of Better Hearing feels like you just walked in to a friend’s home. Next is a friendly greeting with a warm smile and a pleasant “hello” from Sandy our Lead patient care coordinator. All the team are fluent in small talk, making conversation about life in general and love finding out what you choose to share. Then you can take a moment in a comfortable chair as there is always something entertaining to watch in the waiting area. Many of our patients love guessing the value of a Price is Right showcase, as well as working up an appetite watching delicious recipes be prepared on Food Network.

While being sat comfortably you complete a simple form that provides your Specialist with a detailed picture of your relevant medical & hearing health history. The front office staff treat you like a guest in their home, offering a beverage of your choice. A hot cup of fresh coffee, green tea or an ice cold diet coke. Water is always available, and of course you can take one for the road following your time with us. We know how valuable your time is and because of that we strive to be efficient with our schedule as well as inform you of wait time. Typically it is just moments before you are introduced to your specialist in the state of the art testing room.

David Kimbel explains exactly what you can expect from the test itself

Choosing BHC means you are treated as a person, not a hearing loss. Understand that everyone has different needs you are informed of your current situation, the results of your test and are presented with a professional recommendation of your best course of action. Regardless of personal circumstances you receive expert advice and options that means, we will find a hearing solution that fits your specific needs, as well as your budget.

What our patients say

We know you will feel confident and comfortable with your experience with Better Hearing Centers, but don’t take our word for it. Our patients love us just as much as we love them – hear what they have to say.